Eligibility
Unopened items in original condition may be returned within 30 days of delivery.
How to request a return
Email sales@infiniterisegroup.com with your order number and reason. We'll reply with return instructions.
Condition & packaging
Collectibles must be returned in their original packaging, unopened and undamaged, as packaging affects collectible value.
Refund timing
Approved refunds are issued to the original payment method within 5–10 business days after we receive the return.
Damaged, defective, incorrect or missing items
Contact us within 7 days of delivery. We'll cover return shipping and offer a replacement or full refund.
Return shipping costs & exclusions
For change-of-mind returns, return shipping is paid by the customer. Opened items may not be eligible unless defective.
This policy does not limit any rights you have under applicable consumer-protection law.